Frequently Asked Questions
Yes, Alexandre de Paris hair clips are designed for a secure and comfortable hold. Their high-quality craftsmanship and carefully engineered clasps help keep hair in place without excessive pulling, snagging, or slipping when used correctly.
Alexandre de Paris accessories are crafted with exceptional attention to detail using premium materials including cellulose acetate, Swarovski crystals, and hand-applied finishes. Each piece reflects decades of French artisan expertise.
Yes, all Alexandre de Paris accessories come with a manufacturer's warranty covering defects in materials and workmanship. Please refer to the product packaging or contact customer service for warranty duration specific to your item.
To maintain the beauty of your accessory, avoid prolonged exposure to water, heat, or harsh chemicals. Gently wipe with a soft dry cloth after use and store in the original box or a protective pouch.
We accept returns and exchanges within 30 days of purchase, provided the item is in its original condition and packaging. Sale items may be subject to different terms. Please contact our support team to initiate a return.
